Are you serious about your company's online reputation?...You need to be!
All of the products below work together to give you full control of every aspect of your company's online reputation.
Reputation 5 has two ways to monitor the top major directories for new reviews posted about your company 24/7.
Once a review is posted online you will receive an alert via email which will include the actual review, directory it was posted in and the star rating.
You will be in full control of monitoring and responding to your posted reviews in all of the major directories with our easy to use but extremely powerful CRM system.
Need Reviews? We Can Help!
It's one thing to monitor the directories for new reviews...but how do you get people to post those glowing reviews?
We have many ways to encourage new positive reviews but our Mobile Kiosk is truly the best way to gather reviews especially at the point of sale or services rendered.
Once people leave your place of business or your service is complete at a location, people tend to forget to write a review unless they are unhappy of course.
Just put the ipad Kiosk on a counter next to where you conclude your sale or if you provided a service you can use your smartphone.
You will be amazed at how many people will love supporting your company and leave a review. The Kiosk also captures your customers email address and automatically adds the address to your newsletter provider to build your company's email list.
Feedback Review Page
This is the most powerful way to get...
This page can be inserted seamlessly into your website or used as a standalone page.
If used in conjunction with the Testimonial Page on your website the 4 and 5 star reviews will automatically be posted from the Feedback Review page to the Testimonial page right on your website. This keeps your Testimonials current and positive. All reviews and feedback from the Feedback Review page and all online reviews will be collected in your CRM system to manage and respond to.
Testimonial Page For Your Website
Our review page and sidebar widget pulls current reviews from the major online directory websites right into your website.
If you have our Feedback Review page installed on your website, these comments will also been seen in the review stream.
Will people see negative reviews posted online about your company? No they won't!
We set the star rating parameters to 4 and 5 star reviews to be shown, 3 stars or less will not be seen in the review stream.
Having real time streaming reviews as your testimonial page on your website shows solid social proof to your website visitors and they will not have the need to search any further in the directory websites.
We can add up to 3 video reviews to this page as well
CRM - Customer Relationship Management System
...and if you choose to have a custom feedback page installed on your website you can manage it through your CRM as well.
Our CRM System allows you to sign in to your custom review management dashboard anytime day or night! This gives you the power to take complete control of your company's online reputation in one easy to use application.
Monthly Reputation Reports will be sent to you via email on a monthly or weekly basis.
Our reports are extremely comprehensive but still very easy to read and provide you all of the important information you need to determine your company's strong and weak points concerning your online reputation.
Based on all posted reviews online in the major directory websites, an average star rating is calculated to show you your overall star rating. This calculation is updated when each new report is run.
Of course the report will also have all of the new reviews that have been posted online along with there star rating and which directory they where posted in.